Job Description

BrightNova Solutions Pvt. Ltd. is hiring Customer Support Executives for its Noida office. The candidate will be responsible for handling customer queries, resolving issues, and providing excellent support through calls, emails, and chat platforms.

This role is suitable for freshers and candidates who have good communication skills and want to grow in the customer service industry.

Roles & Responsibilities

• Handle customer calls and email support
• Resolve customer queries professionally
• Maintain customer records and reports
• Coordinate with internal departments
• Ensure customer satisfaction and quick response

Skills Required

• Good communication skills
• Basic computer knowledge
• Problem-solving ability
• Customer handling skills
• Positive and professional attitude

Qualifications

• 12th Pass / Graduate
• Freshers can also apply

Experience Level

Fresher / Entry Level

Total Experience

0–2 Years

Job Type

Full-Time

Job Location

Noida, Uttar Pradesh, India

Working Hours

9:30 AM – 6:30 PM

Salary Offers

₹2,20,000 – ₹3,80,000 per year

Benefits

• Friendly office environment
• Career growth opportunities
• Training support
• Performance-based incentives
• Paid leaves and employee benefits